Industrial Area 13, Sharjah & Al Saqr Business Tower, Dubai, UAE

Food safety training in Dubai is mandatory under UAE law, which requires every restaurant food handler to hold a valid Dubai Municipality-approved food safety certificate, and any designated Person in Charge (PIC) to carry Level 3 supervisory certification before your establishment can pass a municipality inspection. Make My Restaurant delivers the full compliance stack: Basic Food Safety (Level 1) for kitchen and service staff, Intermediate HACCP-awareness training (Level 2) for team leaders, and the mandatory PIC program (Level 3) for managers and supervisors — all delivered at your premises across Dubai, Sharjah, and all seven emirates. Our DM-approved courses are conducted in Arabic and English, assessed via the Foodwatch-linked exam, and result in certificates valid for two years, keeping your team inspection-ready without disrupting daily service.

DM-Approved Courses

All programs meet Dubai Municipality Food Control Department standards and link directly to the Foodwatch platform.
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All Three Levels

Basic food handler (L1), HACCP-awareness supervisor (L2), and mandatory PIC certification (L3) under one provider.
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On-Site Delivery

Trainer arrives at your restaurant so staff learn in the actual kitchen environment with zero travel downtime.
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Arabic and English

Bilingual instruction ensures every kitchen team member fully understands compliance requirements and exam content.
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Why Choose Us

Make My Restaurant combines deep UAE regulatory knowledge with hands-on restaurant operations experience to train teams that actually stay compliant.

Restaurant-Only Focus

We train exclusively in F&B environments, so examples, scenarios, and HACCP plans are restaurant-specific.

Group Scheduling

Schedule by shift so operations continue while one half of the team trains, then swap — zero service gaps.

Renewal Reminders

We track your team's certificate expiry dates and alert you 60 days before renewal is due.

All Emirates Coverage

Dubai, Sharjah, Abu Dhabi, Ajman, RAK, UAQ, and Fujairah — one call covers every branch location.

Process

From first enquiry to certified team, our three-step process gets your restaurant compliant in days, not weeks.

01

Staff Assessment

We audit your current certificates, identify expired or missing credentials, and map the correct training level per role.
02

On-Site Training

Bilingual trainer delivers the DM-approved program at your premises on dates that suit your rota.
03

Certification and Records

Participants sit the Foodwatch-linked exam; we issue certificates and maintain digital records for your compliance file.

Good to Know

Answers to the questions restaurant owners ask us most.

1: Which food safety certificate does Dubai Municipality require for restaurant staff?
Make My Restaurant

Dubai Municipality requires all food handlers to hold a Basic Food Safety (Level 1) certificate issued by a DM-approved provider and registered on the Foodwatch platform. Every food establishment must additionally have at least one certified Person in Charge (PIC, Level 3) on duty at all times. Certificates are typically valid for two years, after which renewal training is mandatory.

2: What is the difference between EFST, Basic Food Safety, and the PIC program?
Make My Restaurant

EFST (Essential Food Safety Training) is the Abu Dhabi ADAFSA framework covering all food handlers in the emirate. Basic Food Safety is the Dubai Municipality equivalent for entry-level handlers. The PIC program is a higher-level Dubai Municipality course mandatory for supervisors and managers, covering full HACCP application, Food Code compliance, and operational leadership.

3: Can Make My Restaurant train an entire kitchen team at our premises?
Make My Restaurant

Yes. We offer fully on-site group training across Dubai, Sharjah, and all seven emirates. We work around your shift pattern so operations are not disrupted. A single engagement can cover Level 1 for kitchen helpers, Level 2 for team leaders, and Level 3 PIC certification for your manager — all in one visit where feasible.

4: What happens if our staff certificates have already expired during a DM inspection?
Make My Restaurant

Expired certificates can result in fines, a failed inspection score, or in serious cases temporary closure of the establishment. Dubai Municipality inspectors verify certificates against the Foodwatch database in real time. Make My Restaurant can arrange an urgent group session within 48–72 hours and provide interim compliance documentation while training is scheduled.

5: Is food safety training mandatory for every single kitchen staff member, or just the manager?
Make My Restaurant

Dubai Municipality requires every food handler -- including kitchen helpers, prep staff, and servers who handle open food -- to hold a valid Level 1 Basic Food Safety certificate. The Level 3 PIC certification is separately mandatory for at least one supervisor per shift. All certificates must be registered on the Foodwatch platform and verifiable during a DM inspection.

6: How much does food safety training cost per person in the UAE?
Make My Restaurant

Level 1 Basic Food Safety training typically costs AED 100 -- 300 per person. Level 2 HACCP-awareness courses run AED 250 -- 500. The Level 3 PIC programme is AED 450 -- 950 depending on the accredited provider. Group on-site sessions with Make My Restaurant reduce per-person cost for larger teams. Contact +971 58 570 7110 or info@makemyrestaurant.com for a group quote.

7: Do Occupational Health Cards and food safety certificates serve the same purpose?
Make My Restaurant

No -- they are separate requirements. An Occupational Health Card (OHC), renewed annually at AED 300 -- 600, confirms a food handler is medically fit and free of communicable diseases. A food safety certificate confirms they have been trained in hygiene and safe handling practices. Dubai Municipality requires both: an OHC without a food safety certificate does not satisfy the training compliance requirement.

8: How is the Foodwatch platform used during a Dubai Municipality inspection?
Make My Restaurant

DM inspectors verify certificates in real time against the Foodwatch database using the employee's Emirates ID or passport number. A certificate that was issued but not correctly uploaded to Foodwatch by the training provider is treated as non-existent during inspection. Make My Restaurant ensures all certificates are registered on Foodwatch immediately after the assessment so there are no database gaps during a spot check.

9: Does food safety training need to be refreshed if we introduce a new menu or change our kitchen concept?
Make My Restaurant

The certificate itself does not expire on menu change, but DM guidelines recommend refresher training whenever new hazard categories are introduced -- for example, adding raw-fish handling, a tandoor oven, or allergen-listed dishes. If your establishment category (A-D) changes, a full re-assessment of which training levels are required is needed, as higher-risk categories require more advanced certifications.

10: What is HACCP and is it covered in the UAE food safety training levels?
Make My Restaurant

HACCP (Hazard Analysis and Critical Control Points) is the internationally recognised food-safety management system mandated for all commercial food establishments under the Dubai Food Code. It is covered at Level 2 in supervisor training and more deeply at Level 3 PIC level. Level 1 introduces the concept, but hands-on HACCP plan design is a Level 2 and Level 3 topic relevant to team leaders and managers.

11: Can staff who speak only Arabic or Tagalog take the food safety exam and pass?
Make My Restaurant

Yes. Dubai Municipality-approved exams are available in multiple languages including Arabic, English, Tagalog, Hindi, and Urdu through approved testing centres. Make My Restaurant delivers bilingual instruction in Arabic and English and can coordinate exam sessions in the language of your choice, significantly improving first-attempt pass rates for teams where English is not the primary language.

12: What is the difference between food safety training in Dubai versus Abu Dhabi or Sharjah?
Make My Restaurant

Dubai Municipality administers training via the Foodwatch platform with its own approved-provider list and DM Food Code. Abu Dhabi uses the ADAFSA framework (EFST -- Essential Food Safety Training), and other northern emirates generally align to their respective municipality requirements. Make My Restaurant maps the correct program to the emirate where each branch operates, so multi-location groups get the right certificate for each authority.

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