Who we are
Our website address is: https://makemyrestaurant.com.
Privacy Policy for WhatsApp Business Communication
Effective Date: 01-04-2025
Website: www.makemyrestaurant.com
Company Name: Make My Restaurant
At Make My Restaurant, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us via Meta WhatsApp Business.
1. Information We Collect
When you contact us through WhatsApp Business, we may collect the following information:
Your name and contact number
Profile photo (if shared)
Communication content (text, images, audio, or video)
Timestamp and frequency of communication
Device information (shared through WhatsApp metadata)
We do not request or store sensitive personal data through WhatsApp.
2. Purpose of Data Collection
We collect your information through WhatsApp Business for the following purposes:
To respond to inquiries and provide customer support
To send service updates, quotations, and order confirmations
To follow up on leads or bookings made via WhatsApp
To improve our customer communication experience
For record-keeping and internal quality assurance
3. Data Sharing and Disclosure
We do not sell, trade, or rent your WhatsApp data to third parties. However, we may share your information with:
Internal departments (e.g., sales, customer service) to assist with your request
Service providers that help us manage and operate WhatsApp communications (e.g., CRM tools or WhatsApp API providers), bound by strict confidentiality agreements
Government or regulatory authorities when required by law
4. Data Retention
Your WhatsApp communication data is retained only for as long as necessary to fulfill the purpose of the interaction or as required by applicable laws. We periodically review and delete old or inactive chat records.
5. Your Rights
You have the right to:
Request access to the data we hold about you
Request correction or deletion of your data
Withdraw consent for further communication via WhatsApp
To exercise these rights, please email us at: info@makemyrestaurant.com
6. Security Measures
We take reasonable technical and organizational measures to safeguard your WhatsApp data, including secure storage and restricted access. However, WhatsApp is a third-party platform and its use is also governed by WhatsApp’s Privacy Policy.
7. Third-Party Links
Our WhatsApp communication may include links to our website or third-party platforms. We are not responsible for the privacy practices of those platforms. Please review their policies independently.
8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised effective date.
Contact Us
For questions about this policy, please contact:
📧 info@makemyrestaurant.com
đź“Ť Dubai, United Arab Emirates
