Fire Safety Training

Certificates issued under DCD-approved programmes are valid for two years. Make My Restaurant recommends scheduling annual refresher drills — especially after staff changes — to stay inspection-ready between renewals and to reinforce evacuation procedures with new team members throughout the certificate period.

Level 1 (Basic Fire Safety) covers fire prevention, extinguisher use, and safe evacuation for all staff and typically takes three to four hours. Level 2 (Fire Warden) is a full-day course for nominated leads, covering evacuation coordination, headcounts, emergency services liaison, and incident reporting — both are required for full DCD compliance in most restaurant settings.

Yes. With offices in Dubai (Al Saqr Business Tower) and Sharjah (Industrial Area 13) and an all-emirates service footprint, we dispatch certified trainers directly to your restaurant in any of the seven emirates. On-site delivery means no travel time for staff and drills are conducted on your actual floor plan and emergency exits.

Dubai Civil Defence guidelines require at least one trained Fire Warden (Level 2) per floor or fire zone, with additional wardens recommended for kitchens, dining areas, and back-of-house exits based on occupancy. For most full-service restaurants this means two to four designated Level 2 wardens, with remaining staff holding at minimum a Level 1 Basic Fire Safety certificate.

Level 1 Basic Fire Safety training typically costs AED 150 -- 400 per person for a half-day session. Level 2 Fire Warden courses run AED 500 -- 900 per candidate for a full day. Group bookings at your venue reduce per-head cost significantly. Make My Restaurant provides on-site group pricing -- call +971 58 570 7110 or email info@makemyrestaurant.com for a tailored quote.

No regulation specifies language, but DCD inspectors may question whether staff genuinely understood the material if a large portion of your team is non-English-speaking. Make My Restaurant recommends bilingual delivery -- Arabic and English -- for mixed kitchen teams, ensuring every staff member can correctly identify extinguisher types, evacuation routes, and alarm procedures during a live inspection.

Restaurant-specific modules cover Class K grease-fire behaviour, wet-chemical suppression system activation and reset, LPG cylinder handling and emergency shut-off, deep fryer overload risks, fire blanket use on flaming pans, and hood and duct fire scenarios. Generic fire training taught in mixed-industry settings rarely covers these kitchen-specific risks in practical depth.

Certificates are individual and non-transferable. Every new staff member must be trained and certificated before working unsupervised, and your DCD compliance file must reflect current trained headcount. Make My Restaurant recommends a standing arrangement -- short top-up sessions when hiring spikes occur -- rather than waiting for a full cycle, which reduces inspection risk between certificate renewal years.

DCD inspectors typically require: individual staff fire safety certificates (Level 1 and Level 2), an attendance register from the training session, an updated emergency evacuation plan for the premises, records of any fire drills conducted, and maintenance records for extinguishers and suppression systems. Make My Restaurant supplies all training documentation in a ready-to-present format after each session.

Yes. Make My Restaurant schedules sessions around your shift pattern -- early mornings before service, split between lunch and dinner shifts, or on your weekly closing day. On-site delivery means no travel time is lost. Theory and practical components are completed in three to four hours for Level 1, and a full day for Level 2 Fire Warden, making both feasible around a standard restaurant rota.

Certificates issued by DCD-aligned providers are the standard benchmark across the UAE, and other emirate Civil Defence departments -- including Sharjah, Abu Dhabi, and RAK -- accept equivalent documentation. Make My Restaurant's training is aligned to Dubai Civil Defence Level 1 and Level 2 requirements and includes the documentation format most commonly requested by all emirate authority inspectors.